In 1801, Mr Lockwood, the new tenant at Thrushcross Grange in Yorkshire, pays a visit to his landlord, Heathcliff, at his remote moorland farmhouse, Wuthering Heights. There he meets a reserved young woman (later identified as Cathy Linton), Joseph, a cantankerous servant, and Hareton- an uneducated fellow, who presents himself as such. Everyone is sullen and inhospitable. Snowed in for the night, Lockwood reads the diary of the former inhabitant of his room, Catherine Earnshaw, and has a nightmare in which a ghostly Catherine begs to enter through the window. Woken by Lockwood's fearful yells, Heathcliff is troubled.
Lockwood later returns to Thrushcross Grange in heavy snow, falls ill from the cold and becomes bedridden. While he recovers, Lockwood's housekeeper Ellen "Nelly" Dean tells him the story of the strange family.